Thank you for choosing Hotel Kunal for your food orders. We strive to provide timely and efficient delivery services to ensure that your food reaches you in the best condition. Please review our food delivery policy below for detailed information about delivery times, charges, and terms.
1. Delivery Areas
- We deliver to specific locations within Abu Road . Please check if we deliver to your area during the checkout process.
- For areas outside of our standard delivery zone, additional charges may apply, or delivery may not be available.
2. Delivery Times
- Standard Delivery:ย Orders will be delivered within 30ย to 60 minutes/hoursย from the time of order confirmation, depending on your location and order volume.
- Peak Hours:ย During high-demand times (e.g., weekends, holidays), delivery times may be longer. We will notify you if your order will take longer than usual.
3. Delivery Charges
- Delivery charges are calculated based on your location and order size. The final delivery fee will be shown during the checkout process.
- Free delivery may be offered for orders over a specific amount. Please check for any ongoing promotions or discounts.
4. Order Tracking
- Once your order has been dispatched, you will receive an SMS or email with tracking information, including the estimated delivery time.
- You can also contact us atย hotelkunalaburoad@gmail.comย for updates regarding your delivery.
5. Delivery Confirmation
- When your order arrives, please check the items carefully. If there are any issues with your order (e.g., missing items, wrong items, or damage), please contact us immediately.
- If you are unavailable to receive the order at the provided address, we will attempt to contact you. Failure to respond may result in a delayed or canceled delivery.
6. Delivery Restrictions
- We reserve the right to refuse delivery to certain locations if the address is deemed unsafe or if the delivery area is too far outside our service zone.
- We do not deliver alcohol or restricted items, where applicable.
7. Contact Information
If you have any questions or concerns regarding food delivery or need assistance, please contact us at:
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